We aim to dispatch all orders as quickly as possible. Standard delivery within the UK usually takes 5–8 working days depending on your location and the courier service. Once your order has been shipped, you will receive a confirmation email with tracking details.

Some of our lamps are supplied with bulbs, while others require bulbs to be purchased separately. This information is clearly stated on each product page under the product description and specifications.

We offer a 30-day return period from the date of delivery. If you are not satisfied with your purchase, you may return the item within this period as long as it is unused and in its original packaging. After 30 days, unfortunately we are unable to accept returns or provide replacements.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage and your order number. Our customer service team will review the issue and assist you with a suitable solution.

Yes. All of our lamps are designed to meet Canada electrical standards and are supplied with the appropriate Canada plug or fittings, unless otherwise specified in the product description.

Yes. Once your order has been dispatched, you will receive an email with a tracking number so you can follow the delivery status of your package.

If you have any questions about our products, orders, or delivery, our customer support team will be happy to help. You can contact us via email or through the contact form on our website, and we will respond as soon as possible.